Museum Services & Communications Intern (Paid)
6 month contract

Application Deadline: September 28, 2017, 5:00 pm

General Description

The Museum Services & Communications Intern will research, develop and implement a long-term communications and marketing initiative for the Textile Museum of Canada (TMC). This placement opportunity will look at the ways in which the Museum can utilize social media platforms and online tools to bring our programming and collections alive, build our online communities, and engage a younger demographic. In addition to supporting the TMC’s day-to-day visitor services and resource development, the intern will be involved in a long-term project to develop a marketing strategy for the museum.

Job Details

Using social media channels, the intern will weave a consistent and relatable narrative between our online presence and our exhibitions, lectures, and programming. Additionally, the intern will be responsible for setting the metrics and outcomes of how we as an institution can mark our progress with online engagement of younger demographics over

  • Research methods of using online platforms for non-profit organizations
  •  Analyze current social media marketing efforts; put plan in place to fill gaps, identify insights on when, where,why and how current audiences are participating
  •  Establish key communication goals; create content for social media shares ensuring consistency of messaging
  •  Develop a comprehensive action plan for the TMC’s marketing and social media presence and establish metrics
  •  Support overall museum operations and assist front-line volunteers in all aspects of visitor services; promote Museum exhibitions and events
  •  Support overall resource development activities as needed
  • Provide exceptional customer service whether greeting visitors or responding to online comments
  • Broaden professional network to improve future employment prospects by visiting area partner institutions, attending opening receptions, panel discussions, workshops, etc.
  • Participate in staff meetings, operational planning sessions, health & safety committee meetings


The Museum Services & Communications Intern is an unemployed or underemployed recent college or university graduate with a degree in cultural administration/marketing/museum studies. Other applicable areas of study could include non-profit administration or digital media. The ideal candidate has experience developing social media content, possesses superior organizational and communication skills, both written and oral, enjoys learning and
sharing information, and is interested in providing superior customer service. Experience working with volunteers would be considered an asset. Experience using MS Office (Word, Excel) and social media is required.

Eligible candidates must meet the criteria as stipulated by the funding agency Young Canada Works in Heritage Institutions.

Terms: This is a 6 month, full-time, contract position starting in October 2017. The rate of pay is $14.50 per hour; based on 35 hours per week.

To Apply:

Please submit an application to:
Museum Services & Communications Intern  |  fax: 416–599-2911  |  Textile Museum of Canada, 55 Centre Avenue, Toronto, ON, M5G 2H5

Thank you to all applicants, but only those selected for an interview will be contacted.
The Textile Museum of Canada (TMC) is one of Canada’s most dynamic arts institutions, advancing the relevance of cultural organizations by exploring ideas and building global understanding through the interplay of art and the materials of everyday life. Located in the heart of downtown Toronto, the Museum’s permanent collection spans nearly 2,000 years and consists of more than 13,000 artifacts from around the world, uniquely positioning the TMC to speak to global cultures and our increasingly global communities. A leader in the digitization of collections and interactive environments, the TMC emphasizes access within and beyond our walls, recognized the world over for innovation in the development of landmark educational, research, and creative initiatives.

The Textile Museum of Canada maintains a Board of Trustees approved Anti-Racism, Access and Equity Policy. Respect, accountability, and a generous manner towards other staff, volunteers, and the general public are requirements for all staff.

The TMC is committed to achieving representation of equity seeking groups on its staff by ensuring that members of said communities have unbiased access to employment. The Textile Museum of Canada is an equal opportunity employer.